WHAT ARE YOUR OFFICE HOURS?
Sessions are scheduled Mon-Fri 8a - 5p. We do not offer evening or weekend hours.
ARE SESSIONS IN-PERSON OR VIRTUAL?
We prefer to meet with clients in-person, but we offer virtual sessions to clients in our local community, when appropritate. For more information about virtual appointments, click HERE.
WHAT HAPPENS DURING THE FIRST SESSION?
The initial session is the time for you to start to share your story, talk about your goals and what you would like to work on during the therapeutic process. Your clinician will review your current symptoms and past symptoms/treatments. We will discuss your diagnosis and treatment plan for individual clients that are using insurance benefits.
DO YOU OFFER FREE CONSULTATIONS?
We do not offer free consultations but we can schedule a 10-15 min telephone call with a clinician for specific concerns. Please note that we are unable to give treatment advice or diagnostic opinions during these brief calls.
HOW OFTEN WILL WE MEET?
To get the most out of counseling, it is recommended that clients meet weekly for the first 4 sessions, if possible. This allows the clinician the opportunity to get to know you and begin treatment quickly. Its okay if you can't come weekly, just try to make room in your schedule every 10-14 days maximum before you schedule your 1st appointment.
DO YOU PRESCRIBE MEDICATION?
No, our providers are not licensed to prescribe medication .If you want to be evaluated for psychiatric medication, you'll need a practice with a psychiatrist, or mid-level provider.
WHAT THEORETICAL APPROACHES DO YOU USE?
Our therapists are trained in a variety of approaches and you can see more about them via their biography page. We all pull from a variety of theories and techniques and find value in learning with each other about techniques. Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, Narrative Therapy, Solution Focused Therapy, Positive Psychology, Motivational Interviewing, Client-Centered Therapy, and Mindfulness techniques are often helpful for our clients.
ARE THERE ANY CLIENTS THAT YOU DO NOT WORK WITH?
We do not offer same day appointments and therefore we recommend another setting if you are in acute crisis. We do not offer child or adolescent treatment. We do not conduct child custody evaluations nor do we provide custody recommendations. We also don’t provide treatment for active eating disorders, substance use disorders, psychotic disorders (schizophrenia, schizoaffective disorder, etc), or personality disorders.
CAN I BRING MY EMOTION SUPPORT ANIMAL TO APPOINTMENTS?
We do not allow clients to bring their animals with them to appointments. We also do not offer emotion support certification documents. We do have a therapy dog that works at the Lyckan office with Stephanie. Feel free to say hello when you see them!
ARE COUPLES SESSIONS COVERED BY INSURANCE?
In some cases, insurance will reimburse for couples work if the policyholder meets diagnostic criteria for a disorder and the session content is focused on how the condition is impacting the relationship. Marital enrichment and pre-marital sessions focus on skill-building in areas such as communication, conflict resolution, parenting, intimacy, and financial management. We cannot bill insurance for pre-marital counseling or marital enrichment sessions.
WHAT IS YOUR LATE CANCEL POLICY?
We request 48hrs advance notice for appointment cancellations, but we understand that things come up! When applicable, the fee is $60.